NetQoS VoIP Management Expert to Speak at Internet Telephony Expo East; Session to Cover the Connection between VoIP Quality of Experience and Network
Austin, Texas (PRWEB) January 21, 2008 -- NetQoS® Inc. software architect for VoIP Jeff Hicks will participate in a panel discussion on "QoS" (http://www.tmcnet.com/voip/conference/east-08/e-08-conferences.aspx?t=SP#SP-02) at the Internet Telephony Conference & Expo East (ITEXPO East), to be held Jan. 23-25 in Miami.
Speaker: Jeff Hicks, NetQoS software architect for VoIP and co-author of "Taking Charge of Your VoIP Project," (http://www.ciscopress.com/bookstore/product.asp?isbn=1587200929&rl=1) published by Cisco Press
Topic: Panel session on QoS (SP-02)
Description: This session will focus on QoS from the network perspective, outlining how organizations can manage a converged network supporting all types of data and communications applications. Hicks will discuss the NetQoS VoIP management (http://www.netqos.com/solutions/it_voip.html) viewpoint that while QoS metrics are important, the ability to relate them to the end user quality of experience is crucial for optimal performance management.
Date: Wednesday, Jan. 23, 2008
Time: 10:00 - 10:45 a.m. EST
Location: Miami Beach Convention Center
For more information about the ITEXPO East, visit http://www.tmcnet.com/voip/conference/
To download a free copy of a NetQoS VoIP Management e-book, "VoIP: Do You See What I'm Saying? Managing VoIP Quality of Experience on Your Network," visit: http://www.netqos.com/offer/voip%20ebook/index.html
About NetQoS VoIP Monitor
NetQoS VoIP Monitor is a network-based call setup and call quality monitoring product that tracks the call quality users experience, provides alerts on call performance problems, and isolates performance issues to speed troubleshooting and mean-time-to-repair. VoIP Monitor enables IP telephony management to assess the performance of their Cisco Unified Communications Manager IP PBX by tracking, evaluating, and reporting on key metrics without deploying server agents or probes. For every call, VoIP Monitor reports on user call quality and the underlying network performance metrics associated with it. VoIP Monitor (http://www.netqos.com/solutions/voip_monitor/) also breaks out performance data from the IP and PSTN legs of calls that pass through voice gateways traveling to endpoints in the PSTN. This data lets IT organizations know if the network is responsible for less-than-optimal call quality.
About NetQoS Inc.
NetQoS software and services help service providers, government agencies, and large enterprises - including half of the Fortune 100 - improve the delivery of applications over wide area networks by enabling them to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Hilton Hotels, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit www.netqos.com or call (877) 835-9575.
NetQoS is a registered trademark of NetQoS Inc. All other trade names, trademarks, and registered trademarks are the property of their respective owners.
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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.

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